Privacy policy

Notice of privacy practices

In the process of providing quality medical care, Optimal Health collects and retains personal information concerning our patients. Optimal Health is committed to protecting patients’ medical information. All information is confidential and stored in a secure manner. The United States government maintains strict rules for the use and protection of medical and health information by medical practices. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) provides all patients in the United States with privacy protection. It also describes your rights to access and control your protected health information.

Our Pledge

Optimal Health understands that all medical information about you and your healthcare is personal. We create a record of your care and services. This record is needed to provide necessary care and comply with legal requirements. Federal law requires us to

  • Make sure that medical information that identifies you is kept private.
  • Inform you of our legal duties and privacy practices with respect to your medical information.
  • Follow the terms of the notice that is currently in effect.

How your Information is used


Optimal Health will use and disclose protected health information to provide and manage your care. This includes communication between health care providers. This applies to disclosures for treatment both internally and outside of Optimal Health.


Your medical information may be used so that the treatment and services received at the facility may be billed and payment may be collected from you, and/or a third party. Optimal Health does comply with your request not to disclose your health information to insurance companies if the information relates solely to a healthcare service which you have paid out of pocket.

Individuals Involved in Your Care

With your permission, your medical information may be released to a family member or health custodian involved in your care. Additional restrictions about your condition may be requested.

Appointment Reminders

We may contact you as a reminder of an appointment with the clinic.

Law Enforcement

If requested by a law enforcement official in response to a subpoena, warrant, court order, or summons.

Your Rights Regarding Your Medical Information

* All Requests Must Be Submitted in Writing

  • Right to Request Your Health Information. You have the right to inspect and receive a copy of medical information used to make decisions about your care.
  • Right to Amend. If you feel that the medical information about you used by Optimal Health is incomplete or incorrect, you may request that the information is amended.
  • Right to Request Restrictions. You have a right to request limitations and restrictions on all medical information we use or disclose about your treatment.
  • Right to Be Notified of Breach. In the event that we discover a breach of your protected health information, you will be notified.
  • Right to a Copy of Our Notice. You have the right to request a physical copy of our notice at any time.

Our Right to Change and Update the Notice

Optimal Health reserves the right to make changes or amend to the terms of this notice. All changes will be posted in the office with the effective date.